The National Association of State Chief Information Officers (NASCIO) has released a comprehensive roadmap to help state and local governments prepare for compliance with the 2024 Department of Justice Final Rule on Web and Mobile App Accessibility under ADA Title II.

 The guidance outlines how state and local IT leaders can build sustainable, enterprise-wide digital accessibility programs.

The roadmap addresses:

• Enterprise accessibility policy development
• Integration of accessibility into procurement processes
• Structured remediation planning
• Staff training strategies
• Testing and quality assurance frameworks

The paper also encourages agencies to leverage vendor demonstrations to validate product functionality and accessibility claims. It highlights established testing tools, including WebAIM’s WAVE, for identifying WCAG conformance issues.

This guidance is especially relevant for:

• State and county CIOs

• Municipal IT leaders

• K–12 school districts

• Colleges and universities

• State agencies preparing for Title II compliance

NASCIO’s roadmap reinforces the importance of structured governance, clear testing protocols, and documented remediation processes. Public entities that begin planning now will be positioned to reduce compliance risk and strengthen access to digital services across their communities.

If your organization is reviewing its digital accessibility strategy or evaluating vendor platforms, we are available to support testing, validation, and remediation planning.

Contact us to learn more about how to align your accessibility program with the DOJ Title II requirements.

Read the: NASCIO IT Accessibility Working Group in Review: A Guide to DOJ Final Rule Compliance