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e-508 | Document Accessibility Remediation
Modernized e-508

Accessible Documents. Managed from Submission to Publication.

Submit Word, PDF, Excel, and PowerPoint documents for accessibility remediation, review transparent pricing, track your request, and retrieve completed documents and validation evidence from one customer-focused platform.

Welcome back. Your organization's authorized pricing profile, accessibility requirements, and available remediation methods will be applied when you create a request.
$
Transparent Pricing Understand the factors affecting estimated and final cost.
AI
Flexible Remediation AI-assisted, human, and hybrid methods where available.
QA
Validation & QA Review evidence linked to the exact document version tested.
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Complete History Track versions, pricing, changes, comments, and customer actions.
Document Remediation Services

Accessibility remediation for the documents your organization uses

e-508 supports common office-document formats as well as specialized content requiring advanced accessibility expertise.

W

Microsoft Word

Headings, lists, tables, links, graphics, navigation, reading order, language, and document structure.

Word remediation →
PDF

PDF

Tagging, OCR, reading order, tables, figures, forms, metadata, and PDF/UA structure.

PDF remediation →
X

Microsoft Excel

Worksheet organization, headers, navigation, charts, formulas, and complex workbook structures.

Excel remediation →
P

Microsoft PowerPoint

Slide titles, object order, alternative text, charts, diagrams, and accessible presentation structure.

PowerPoint remediation →
Specialized content: Fillable forms, STEM/legal material, historical documents, maps, bid-package drawings, and other advanced document types can also be evaluated.
How e-508 Works

From Submission to Accessible Delivery

Four customer-focused steps show what you need to do and when you may need to take action.

Modernized Pricing

Pricing that reflects the work required

e-508 applies the authorized customer or contract pricing profile and evaluates factors affecting actual remediation effort—not page count alone.

1
Pricing Profile Commercial, contract, or organizational pricing rules.
2
Document Analysis File type, quantity, structure, and specialized content.
3
Remediation Level & Method Complexity and eligible AI, human, or hybrid approach.
4
Price & Applicable Adjustments Unit price, quantity, turnaround, contingency, and other authorized adjustments.
Remediation Methods

The right approach for the document

e-508 displays remediation methods appropriate to the document, complexity, service category, and pricing profile.

Eligible content

AI-Assisted / AI Only

Automation may support eligible documents with predictable structures and supported complexity levels.

Expert intervention

Human Remediation

Accessibility specialists perform remediation requiring contextual interpretation or complex structure repair.

Balanced approach

AI + Human

Automation supports efficient processing while specialists perform correction, contextual review, or quality assurance.

Validation & Quality Assurance

Accessibility you can document

Review the validation and QA evidence associated with the exact remediated version delivered to you.

  • Automated accessibility checks
  • Manual structural review
  • PDF/UA validation when applicable
  • Keyboard testing
  • Screen-reader testing when appropriate
  • QA approval documentation
Learn About Validation & QA
Remediation Delivery Workspace

Everything you need after remediation— in one workspace

Review and retrieve completed deliverables together with validation, pricing, modification, communication, and historical information.

  • Original & source documents
  • Remediated deliverables
  • Validation & QA reports
  • Pricing & billing
  • Modification requests
  • Notes & comments
  • Version & audit history
  • Customer acceptance
Optional Service

Publication Verification

After delivery, you may optionally document where the remediated document was published or disseminated and how the previous version was addressed.

1 Select Record

Choose the QA-approved remediation record.

2 Identify Destination

Record the website, application, repository, portal, or distribution point.

3 Record Prior Version

Identify how the previous inaccessible version was handled.

4 Confirm Publication

Confirm that users receive the approved accessible version.

5 Verify & Retain

Record evidence and preserve publication history.

e-508 Customer Guide

Guidance when you need it

Access role-based instructions, quick-start guides, frequently asked questions, and decision support for pricing, turnaround, remediation methods, validation, and delivery.

Customer Requester Customer Reviewer Customer Financial Approver Customer Administrator Read-Only Customer User
Frequently Asked Questions

Common questions before you submit

What document types can e-508 remediate?

e-508 supports Word, PDF, Excel, PowerPoint, and specialized document categories where remediation services are available.

Do I need to determine the remediation level?

No. e-508 performs the initial document analysis and recommends the appropriate remediation level.

How does e-508 calculate pricing?

Pricing may consider your customer pricing profile, quantity, remediation level, remediation method, accessibility requirements, turnaround service, contingency, and approved adjustments.

What happens while my document is being remediated?

You can monitor progress in e-508. Internal processing may include analysis, remediation, accessibility validation, and Quality Assurance. e-508 will notify you when information or customer action is required.

How do I retrieve my completed documents?

Completed documents and associated remediation information are available through the Remediation Delivery Workspace.

Ready to make your documents accessible?

Submit your document to begin e-508 analysis, pricing, remediation, and accessibility delivery.