Frequently Asked Questions

What does the iAccessible tool test for?

The iAccessible tool tests against WCAG 2.1 Level AA including dead links.

What options are there for frequency of scans?

iAccessible offers daily, weekly, monthly scans.

Does iAccessible remediate websites and documents?

iAccessible can match clients with pre-vetted professional who remediate websites and documents.

Does iAccessible detect all accessibility errors?

Currently no product detects all types of web accessibility barriers. However, iAccessible does provide additional support by supplying information on inactive hyperlinks, offers a UserWay widget to help guide your users on your site and offers a plan to help you tack the other types of barriers that may be detected by human inspection.

Is my company data provided to third parties?

iAccessible does not provide third parties with user account data. Please reference our Privacy Policy and Terms and Conditions for more info.

How does iAccessible ensure my data is secure?

iAccessible takes security very seriously we ensure that the data is transferred through a secure channel and is encrypted at rest on the database server.

How can my organization partner with iAccessible?

iAccessible is always looking for partners, whether it be software integration or experienced manual reviewers. Please fill out our partners sign up page and a representative will be in contact with you.

How does iAccessible test for plain language?

iAccessible has a network of editors who test websites and documents for compliance with the plain writing act of 2010.

How can I get in touch with iAccessible?

If you would like to contact a representative of iAccessible please fill out a Contact Us form. Alternatively, you can send us an email at or call us at (833)922-2377.

How can I create an account?

After your purchase is complete, you will receive an email with your username and temporary password and instructions to log in to your account.

What do I do if I cannot login to my account?

If you need further assistance with accessing your account, please feel free to email us at or call us at (833) 922-2377.